
Frequently Asked Questions
What are the steps for getting started?
You can contact me directly by phone, email, or the contact page. After a brief phone call to make sure Kensington Psychology is the best match for your needs, we will schedule an initial consultation to gather background information and discuss treatment options.
How long does treatment last?
My goal is to help everyone reach their goals as quickly as I can. Since each person is unique and responds to therapy differently, I cannot give an exact time frame.
What’s the deal with insurance?
I am an out of network provider, so I do not take or participate in any insurance programs at this time. I do provide receipts that can be submitted to your insurance plan if you have out of network benefits. Depending on your plan and benefits, you may be reimbursed. You can inquire about the reimbursement rates from your insurance carrier by asking what percentage they reimburse for a 45 minute therapy session with a licensed psychologist (CPT code 90834) and what they consider the “usual and customary rate” that your insurance company bases their reimbursement on.
Where are you licensed?
I am licensed in New York and Connecticut. I am also a member of the Psychology Interjurisdictional Compact (PSYPACT) which authorizes me to practice telehealth in Alabama, Arizona, Arkansas, Colorado, Delaware, Washington DC, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Do you provide virtual therapy?
At this time I exclusively use telehealth (virtual therapy).
What is your cancellation policy?
All sessions must be cancelled with 24 hour notice before the scheduled appointment to avoid being charged.
What is the “No Surprise” Act?
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or aren’t using their insurance an estimate of the bill for medical items and services. We will be happy to provide you with a Good Faith Estimate upon request. For more information please visit www.cms.gov/nosurprises.